Communication is important in any organization .It is important to sound clear and polite in your communication. Presently organizations use a variety of communication tools like instant messenger, mobile communication and many more. It is important to understand the nature of each communication tool. For instance, instant messenger involves direct communication. But the negative aspect is it does not allow you to express your state of mind to your receiver. You can now do this with the help of the icons. There are numerous icons like smiley icons, cartoon icons, animal icons etc. You can find them for free also in several websites. If you want to use free smiley icons, you can visit free smiley icons package in some websites. You can also find free smiley icons file in some websites that sell icons. You can make use of those icons.